Ibis Styles East Perth – Cost-Saving Repair & Maintenance

Ibis Styles East Perth faced a costly repair quote from their incumbent provider. Complete Refrigeration & Air diagnosed the issue quickly, delivering a cost-effective repair solution for a fraction of the price. This not only saved immediate costs but also secured long-term efficiencies and led to a full maintenance contract award.

Business name

Ibis Styles East Perth

Location

East Perth, WA

Industry

Hotel/Accommodation & Hospitality

The Problem

The hotel received a $20,000+ repair quote from their existing contractor. They needed an accurate diagnosis and a reliable, cost-effective alternative to avoid unnecessary equipment replacement.

Incumbent contractor quoted $20,000+ for repairs

Problem limited to a single level of the hotel

Lack of confidence in proposed solution

Risk of unnecessary high-cost equipment replacement

The Solution

Complete Refrigeration & Air identified the true fault — a failed sensor — and spliced in a replacement, avoiding the need for costly system replacement. The repair was completed for just $1,250 + GST.

Independent fault diagnosis across two affected Mitsubishi VRF units

Failed temperature sensor identified in the branch control box as the true root cause

New sensor spliced directly in place of the failed component, with no full assembly replacement required

Repair saving approximately $19,000, completed for $1,250

The Outcome

Client Rating

5/5

Recommendation

Ibis Styles East Perth recommends Complete Refrigeration & Air for their honesty, expertise, and cost-saving approach.

Feedback

Complete provided a smart, cost-effective repair and have since become our trusted maintenance partner.

Complete Refrigeration & Air saved us thousands by identifying and fixing the real issue instead of recommending unnecessary system replacement. Their transparent approach and technical expertise gave us confidence to award them the site maintenance contract.

Will Low

Hotel Manager