Commercial HVAC & Refrigeration Asset Management in Perth
Managing your HVAC and refrigeration assets shouldn’t involve guesswork. With our customised asset management service, you get full visibility, scheduled maintenance and performance insights that help you make smarter, more cost-effective decisions.
10,000+ Assets Logged Across WA
Custom HVAC & Refrigeration Tracking Software
Lifecycle Planning & Scheduled Servicing Built In
Trusted by leading facilities in WA
Accurate Service & Asset Records
Untracked systems often fall through the cracks. Missed servicing leads to unexpected faults, shortened equipment lifespans and ballooning operational expenses. Without planned preventative maintenance and accurate, clear records, your business can experience difficulties with compliance and budgeting.
Complete Oversight of Your HVAC-R Assets
Using AroFlo, a purpose-built field service management platform, we log, track and manage every asset across our clients’ portfolios. Each unit is registered with a unique asset ID, tagged to a specific site and location and linked to a complete service history that travels with the asset across its entire operational life.
When a technician arrives on site they can see the full history of each unit – what’s been done, when, what parts were used, what faults have been logged and what’s due next. Each job completed is recorded against the asset in real time, giving you accurate equipment history records to support budgeting, capital planning and compliance.
This level of data integrity is what allows us to manage more than 10,000 HVAC and refrigeration assets for diverse clients across Perth and the Peel region.
Full system audits
Asset tagging and tracking
Lifecycle analysis
Maintenance scheduling integration
Fault and service history logs
Asset condition reporting
Compliance documentation storage
Preventative Maintenance
Timely Reporting
Access asset records, report and history when you need them.
Clear Lifecycle Planning
Know when to service, repair or replace.
Automated Work Order Creation
Ensuring preventative maintenance is scheduled based on client requirements.
Audit-Ready Compliance
Documentation for regulators, insurers and stakeholders.
Our Asset Management Process
We’ve streamlined our process to ensure it’s simple, scalable and tailored to your systems.
System Audit & Asset Registration
We conduct a full audit of your equipment and log each asset into our management system.
Customised Maintenance Scheduling
We create a service calendar based on your system types, risk level and business operations.
Ongoing Tracking & Reporting
Each service, repair and fault is recorded and reported, giving you complete visibility and confidence.
Reporting You Can Actually Use
One of the most common frustrations facility managers raise is the absence of useful documentation – either no records or reports that arrive late and don’t tell them anything actionable.
With Complete Refrigeration & Air, every service visit generates a digital job report delivered to your nominated contacts upon completion. Each report covers what was inspected, completed work, identified faults, replaced parts and whether follow up action is required.
Beyond individual service reports, clients with ongoing maintenance agreements receive periodic asset condition summaries covering the health and service status of their full equipment register. These summaries support capital expenditure planning and help you forecast replacement costs before assets reach end-of-life.
For compliance-driven clients in industries such as healthcare, government and schools, all documentation is stored in the system and can be provided for audits, insurance requirements or internal governance at any time.
Maintenance Scheduling That Runs Itself
Asset management and preventative maintenance are both run through the same system. When an asset is registered, it’s assigned a schedule based on equipment type, manufacturer recommendations, site conditions and your operational requirements. This schedule drives automatic work order creation, so servicing is planned and confirmed before it’s due.
If a fault is logged against an asset, it creates a service flag that stays open until the issue is resolved. Your nominated contacts are notified, and the follow up is scheduled based on urgency. As the fault sits against the full history of the asset, technicians arrive with complete oversight every time.
For multi-site clients, this results in consistent scheduling across all locations. Each site has its own maintenance calendar, but everything rolls up into a single view, so nothing is overlooked between your locations.
Let’s Get Your Systems Under Control
What Our Clients Say
I have been in the role of Building maintenance Officer for the past 2 years with the shire of Waroona.
In this time, I have been working with Dave Katsaros and his team at Complete Refrigeration and air for our servicing and break downs, I have found them to be very punctual, professional
and value for money.
I would recommend their services to anyone without hesitation.
Building Maintenance Coordinator,
Shire of Waroona
Complete Refrigeration & Air have been our preferred service provider for over five years, delivering preventative maintenance, asset management and seamless installations with minimal disruption. Their prompt response, high-quality work and excellent communication make them a trusted partner we’re proud to recommend.
Director of Nursing & Maintenance Planner
Waikiki Private Hospital
Complete Refrigeration & Air have provided our college with outstanding service and advice over many years. They respond promptly to breakdowns, work professionally to minimise disruption and communicate clearly throughout the process. Their preventative maintenance has helped us address issues before failures occur. I highly recommend their services.
Manager Corporate Services,
John Tonkin College
Complete Refrigeration & Air have managed our fridge fleet and specialist milk dispense systems for years, delivering exceptional service from Yanchep to Waroona. They respond quickly – often on weekends – to keep our customers in business and handle complex jobs seamlessly, even with short notice. Their professionalism, attention to detail and commitment to customer service are outstanding.
Key Account Manager,
Brownes Foods Operations
Why Choose Us?
Choosing the right HVAC/R partner results in lower operating costs, fewer headaches and reliable systems that work when you need them. Here’s why a host of WA businesses choose Complete Refrigeration & Air:
Can-Do Attitude For Complex or Challenging Situations
Reliable, On-Time Service
Qualified Technicians With Proven Experience
Full Safety & Compliance Across Every Job
Locally Based, Family-Owned Business
Client-First Culture With Direct Access To Management
The Complete Refrigeration & Air Difference
Other Providers
Manual or partial
Paper-based
Not offered
Third-party tools
On request only
Minimal
Complete Refrigeration & Air
Full cloud-based system
Timely digital reports
Included in service
Built into our workflow
Auto generated & shareable
Audit-ready documentation
Frequently Asked Questions
What’s Included in Your HVAC-R Asset Management System?
Our asset management system includes complete asset registration, scheduled servicing calendars, fault tracking, lifecycle planning and compliance reporting. All data is logged and updated via our system, giving you timely access to service history, condition reports and upcoming maintenance, aiding in budget forecasting and capital expenditure planning.
Can We Use This For Both HVAC & Refrigeration Systems?
Yes, our asset management system is designed to track your HVAC and refrigeration units in one central platform. This includes VRF / VRVs, ducted units, rooftop packaged units, walk-in refrigeration systems, display fridges and more. It ensures a streamlined overview of your entire temperature control infrastructure.
Is This Available For Multi-Site or Large Scale Portfolios?
Absolutely. Our system is designed to support multi-site and large scale commercial portfolios. We currently manage assets across dozens of properties, delivering customised reporting for facility managers, compliance officers and finance teams. Whether you’re overseeing five sites or fifty, we ensure full visibility and consistency across your entire asset base.
How Often Do Clients Receive Asset Management Reports?
Each service visit generates a job report that’s sent to your nominated contacts on completion. For clients on ongoing preventative maintenance agreements, we also provide period asset condition summaries to provide a broader picture of equipment health, upcoming maintenance and units flagged for closer attention. If you need documentation for a specific audit, compliance review or insurance purposes, we can provide that on request.
How Does Your Asset Management System Connect To Preventative Maintenance Scheduling?
Every asset in our system is assigned a maintenance schedule based on equipment type, usage and site requirements. That schedule automatically drives service planning, allowing for proactive maintenance. When a technician completes a service, the records are updated in real time. This ensures there’s no gap between the work being done and the records reflecting it.
What Happens When A Fault Is Logged Against An Asset?
When a fault is identified, it is logged directly against the relevant asset record. This creates a service flag that stays open until the issue is resolved. Your nominated contacts are notified, and our team schedules follow-ups based on urgency.
How Long Does The Initial Asset Registration Process Take For A Multi-Site Portfolio?
It depends on the number of assets and the condition of any existing records, but we manage the full process for you. We conduct a site audit of your equipment, tag and register each asset and build out the initial maintenance schedule – all before your first service visit. For large portfolios we stage the onboarding across sites to minimise disruption. Most clients are fully registered and on a live maintenance calendar within a few weeks of engagement.