Facilities Management HVAC & Refrigeration Services Perth
You’re accountable to a building owner for a portfolio that spans sectors and site types, and every HVAC-R vendor you run reflects on your management, not just theirs. Complete Refrigeration & Air is ARCtick licensed and already proven across government, healthcare, education, hospitality and industrial sites across WA, so your mixed portfolio runs through one contractor instead of a different tradie per building.
24/7 Emergency Response
ARCtick Licensed Technicians
Multi-Site Asset Management
Trusted By Over 10,000 Asset Holders Across WA
Fully Licensed & ARCtick Certified
Proudly Serving The Perth & Peel Regions
TRUSTED ACROSS PERTH
HVAC & Refrigeration for Facilities Management Companies in WA
FM companies don’t manage one building type, they manage a portfolio: an office tower, a retail strip, a strata complex, an industrial unit, each under a different lease and a different owner’s expectations. Running that kind of portfolio through a single HVAC-R contractor takes a provider who’s actually built for cross-sector servicing, not one who’s picked up a few extra site types along the way.
We already service diverse industries, including government, healthcare, education, hospitality and industrial sites across WA, with more than 10,000 assets tracked through a singular system. This breadth is exactly what an FM company needs to run every site in a mixed portfolio through a single contractor rather than matching a different provider to each building type, and it’s backed by a track record that includes long-standing relationships with asset owners and local councils.
What that means day to day is a single point of contact across your whole portfolio, direct access to management and a root-cause fix policy applied consistently whether the job is a cool room at a retail site or a chiller at an office tower. You get one standard of service and one source of truth for every asset, regardless of how many building types sit inside your portfolio.
Industry Challenges
An FM company isn’t judged on how well it manages one building, it’s judged on consistency across everything it’s responsible for, to an owner who expects the same standard regardless of site type.
Managing A Mixed Portfolio Under One Contract is Harder Than Managing One Sector
An FM company’s buildings span office, retail, strata and industrial space, each with different compliance needs and usage patterns, but the FM is judged on consistency across all of them, not excellence in just one. A contractor who only covers some of that portfolio leaves the FM managing the gaps themselves.
Owner & Landlord Reporting Has To Be Audit-Ready, Not Reconstructed
The FM’s own reputation rides on the contractor’s paper trail. If a building owner asks for service history or compliance documentation, the FM needs it on hand immediately, not chased from a tradie’s invoice book days after the request lands.
Vendor Consolidation Pressure is Constant
FM companies are under ongoing pressure to cut the number of contractors on their books. A provider who can only service one site or one building type adds exactly the admin overhead the FM is trying to remove, one more relationship to manage, one more invoice format to reconcile.
Tenant Access & Lease Obligations Complicate Scheduling
Multi-tenant sites mean multiple operating hours, sign-in procedures and lease terms over who’s liable for what repair. Maintenance has to be scheduled around the tenant, not just the building, or a routine service visit turns into a tenant complaint the FM has to manage.
How We Solve These Challenges
A mixed portfolio needs a contractor built for portfolio management, not a tradie who happens to cover more than one job type. Here’s how we deliver that.
One Contractor Across Every Sector In Your Portfolio
Already servicing government, healthcare, education, hospitality and industrial sites across WA, so your mixed portfolio is covered under a single relationship rather than split by sector or location. Whether a site is an office tower, a retail strip or an industrial unit, the same team and the same service standard apply, so you’re not re-briefing a new contractor every time your portfolio changes.
Asset Management With Consolidated, Owner-Ready Reporting
Every asset across every building is logged into one system, with one point of contact managing the entire portfolio. Reporting is structured to hand straight to the building owner, not reformatted from separate site records first, so when an owner asks for a service history or compliance documentation, you’re not waiting on us to pull it together.
Transparent, Consolidated Pricing & Invoicing Across Sites
One quoting standard and one invoicing process across the whole portfolio, so you’re reconciling a single, consistent record each month instead of a stack of individual tradie invoices in different formats. Pricing is itemised per site, so you can see exactly what’s being spent where without having to chase up for a breakdown.
24/7 Emergency Response Plus Maintenance Scheduled Around Tenant Access
Servicing booked around tenant operating hours and lease obligations, so a scheduled job doesn’t become a tenant complaint, with emergency response available around the clock when something can’t wait. Our service vehicles carry the parts most commonly needed for HVAC and refrigeration faults, so a breakdown at one site doesn’t mean a second visit before it’s actually fixed.
How We Work With You
Working with Complete Refrigeration & Air is seamless and stress-free. Here’s how we ensure your system remains operational and your team stays informed.
Assess
We visit your site to understand your systems, challenges and goals.
Recommend
You receive clear, tailored recommendations for repairs, system upgrades or required maintenance.
Deliver
Our technicians complete the work with minimal disruption to your operations and full accountability.
Request A Quote
What Our Clients Say
From initial engagement through to practical completion, their team operated professionally and made what could have been a difficult insurance-driven project run smoothly. The transition into the works was well managed. Shop drawings, layouts and unit selections were resolved with our team and the consulting engineers before installation commenced, which avoided delays and rework once construction was underway. Communication throughout was consistent and proactive. We would engage Complete Refrigeration & Air again on future work without hesitation.
State Manager,
Construct Services | Construction
I have been in the role of Building maintenance Officer for the past 2 years with the shire of Waroona.
In this time, I have been working with Dave Katsaros and his team at Complete Refrigeration and air for our servicing and break downs, I have found them to be very punctual, professional
and value for money.
I would recommend their services to anyone without hesitation.
Building Maintenance Coordinator,
Shire of Waroona | Government
Complete Refrigeration & Air have been our preferred service provider for over five years, delivering preventative maintenance, asset management and seamless installations with minimal disruption. Their prompt response, high-quality work and excellent communication make them a trusted partner we’re proud to recommend.
Director of Nursing & Maintenance Planner
Waikiki Private Hospital | Healthcare
Complete Refrigeration & Air have provided our college with outstanding service and advice over many years. They respond promptly to breakdowns, work professionally to minimise disruption and communicate clearly throughout the process. Their preventative maintenance has helped us address issues before failures occur. I highly recommend their services.
Manager Corporate Services,
John Tonkin College | Education
Complete Refrigeration & Air have managed our fridge fleet and specialist milk dispense systems for years, delivering exceptional service from Yanchep to Waroona. They respond quickly – often on weekends – to keep our customers in business and handle complex jobs seamlessly, even with short notice. Their professionalism, attention to detail and commitment to customer service are outstanding.
Key Account Manager,
Brownes Foods Operations | Food & Beverage
Why Choose Us?
Choosing the right HVAC/R partner results in lower operating costs, fewer headaches and reliable systems that work when you need them. Here’s why a host of WA businesses choose Complete Refrigeration & Air:
Can-Do Attitude For Complex or Challenging Situations
Reliable, On-Time Service
Qualified Technicians With Proven Experience
Full Safety & Compliance Across Every Job
Locally Based, Family-Owned Business
Client-First Culture With Direct Access To Management
Frequently Asked Questions
Do You Work Directly With Facilities Management Companies Managing Multi-Tenant Or Multi-Site Portfolios?
Yes. Complete Refrigeration & Air works directly with facilities management companies across Perth and the Peel region, servicing portfolios that span office, retail, strata and industrial sites under one relationship. We’re used to being the HVAC-R contractor on record for a portfolio rather than a single building, so our systems and reporting are built for that from the start, not adapted for it after the fact.
Can You Consolidate HVAC & Refrigeration Servicing Across Every Building In Our Portfolio Under One Contract?
Yes. We already service government, healthcare, education, hospitality and industrial sites across WA, so a mixed portfolio doesn’t need to be split between different providers by sector or location. One contract covers every site type in your portfolio, with one point of contact managing it, regardless of whether a building is office, retail, strata or industrial space.
Can You Provide Reporting & Compliance Documentation We Can Pass Directly To The Building Owner?
Yes. Every asset across your portfolio is logged in our asset management system, so service history, maintenance records and compliance documentation are available on request in a format you can hand straight to a building owner. Current ARCtick certification (AU41596), insurance and licensing documentation is also supplied on request for owner or audit purposes.
How Do You Handle Access & Scheduling Across Multiple Tenanted Sites With Different Operating Hours?
We schedule maintenance around each site’s tenancy arrangements rather than a single fixed calendar, so sign-in procedures, access restrictions and tenant operating hours are factored in before a technician is booked. That means a scheduled service visit doesn’t become a tenant complaint and your lease obligations around notice and access stay intact.
What Happens If A System Breaks Down Outside Business Hours At One Of Our Sites?
Call us on (08) 6244 3355. Our emergency breakdown service runs around the clock, seven days a week, including public holidays, across all sites in your portfolio. Technicians are dispatched promptly and carry the parts most commonly required for HVAC and refrigeration faults.