24/7 Emergency HVAC & Refrigeration Repairs Perth
Complete Refrigeration & Air provides afterhours emergency breakdown services for clients across the Perth and Peel regions. With technicians experienced in central plant and refrigeration, we are here to ensure your equipment uptime is maintained year-round.
24/7 Breakdown Coverage for HVAC & Refrigeration
Priority Response For Existing Clients
Expert Diagnosis & On-the-Spot Repairs
TRUSTED BY THE BEST IN WA
When Systems Fail, You Can’t Afford To Wait
Air conditioning systems and refrigeration units don’t wait for business hours to fail. When critical equipment goes down after hours, it can bring your business operations to a standstill. That’s why our team of technicians is ready 24/7 – to help you avoid safety risks, product loss and costly disruption when timing matters most.
Fast, Skilled Response – Day or Night
Our on-call team are trained to respond to a wide range of HVAC and refrigeration faults, minimising downtime and getting your equipment back running.
Chilled Water Systems
VRF / VRVs
Refrigeration Breakdowns
Air Handling Equipment
Central Plant
Site-Critical HVAC
Always On Call
Technicians available 24/7, not just during “extended hours”
Long Term Thinking
No juniors or guesswork, only licensed, skilled tradespeople
Clear Communication
We explain the fault, your options and what happens next
Fast Turnaround
Rapid assessment and immediate repair where possible
Fast Response, Simple Process
We keep our process straightforward so you can focus on managing your site while function is restored.
Call Our Emergency Line
We dispatch the nearest available technician without delay or transfer.
On-Site Diagnosis & Repairs
Your technician arrives ready to assess, isolate and repair the fault on the spot.
Report & Recommendations
You receive a summary of the fault, work completed and next steps for prevention or replacement.
Call Us For Immediate Support
What Our Clients Say
I have been in the role of Building maintenance Officer for the past 2 years with the shire of Waroona.
In this time, I have been working with Dave Katsaros and his team at Complete Refrigeration and air for our servicing and break downs, I have found them to be very punctual, professional
and value for money.
I would recommend their services to anyone without hesitation.
Building Maintenance Coordinator,
Shire of Waroona
Complete Refrigeration & Air have been our preferred service provider for over five years, delivering preventative maintenance, asset management and seamless installations with minimal disruption. Their prompt response, high-quality work and excellent communication make them a trusted partner we’re proud to recommend.
Director of Nursing & Maintenance Planner
Waikiki Private Hospital
Complete Refrigeration & Air have provided our college with outstanding service and advice over many years. They respond promptly to breakdowns, work professionally to minimise disruption and communicate clearly throughout the process. Their preventative maintenance has helped us address issues before failures occur. I highly recommend their services.
Manager Corporate Services,
John Tonkin College
Complete Refrigeration & Air have managed our fridge fleet and specialist milk dispense systems for years, delivering exceptional service from Yanchep to Waroona. They respond quickly – often on weekends – to keep our customers in business and handle complex jobs seamlessly, even with short notice. Their professionalism, attention to detail and commitment to customer service are outstanding.
Key Account Manager,
Brownes Foods Operations
Why Choose Us?
Choosing the right HVAC/R partner results in lower operating costs, fewer headaches and reliable systems that work when you need them. Here’s why a host of WA businesses choose Complete Refrigeration & Air:
Can-Do Attitude For Complex or Challenging Situations
Reliable, On-Time Service
Qualified Technicians With Proven Experience
Full Safety & Compliance Across Every Job
Locally Based, Family-Owned Business
Client-First Culture With Direct Access To Management
The Complete Refrigeration & Air Difference
Other Providers
Hours or next-day
Mixed experience
Business hours only
Unclear or absent
None or delayed
Complete Refrigeration & Air
Immediate dispatch, 24/7
Licensed HVAC-R experts
Full 24/7, 365 days a year
Full fault briefing and updates
Scheduled maintenance offered
Frequently Asked Questions
What Systems Do You Respond To For Emergency Breakdowns?
We provide emergency repairs for a wide range of commercial HVAC and refrigeration systems. This includes VRF systems, ducted air conditioning, rooftop packaged units and chilled water plants, as well as refrigeration systems like walk-in units, upright and display fridges, compressors and control modules.
How Fast Can You Get To My Site?
Response times depend on your location and the availability of our technicians, but we prioritise emergency calls and aim to dispatch someone as soon as possible. In most cases, we can be on-site within 2-3 hours for clients in the Perth and Peel regions.
Can You Repair The System Immediately?
In many cases, yes. Our technicians arrived equipped with diagnostics tools and range of high-use replacement parts to resolve faults on the spot. If the issue requires specialised or ordered components, we’ll isolate the fault to keep your site safe and functional, then return as soon as the part is available to complete the repair.
Do You Respond To Emergencies on Weekends & Public Holidays?
Yes, absolutely — 24/7 means exactly that. Our technicians are on call every day of the year, including weekends, public holidays and overnight. For businesses in food service, healthcare and hospitality where refrigeration failure outside business hours means immediate product loss or compliance risk, after-hours availability isn’t optional. Clients including Brownes Foods have specifically noted our ability to respond on weekends with short notice. If your system fails call (08) 6244 3355 and we’ll dispatch a technician as soon as possible.
Where Do You Provide Emergency Breakdown Services?
We cover the Perth metropolitan area, Mandurah, Rockingham, and the broader Peel region from our two offices — Cockburn Central in the north and Mandurah in the south. We also service Bunbury and surrounding areas for clients with existing relationships. If you’re unsure whether your site falls within our coverage zone, call us and we’ll confirm directly. Our dual-location setup means faster dispatch across a much wider area than most single-depot HVAC-R contractors.
Do I Need To Be An Existing Client To Use Your Emergency Service?
No, we’ll respond to new clients where capacity allows. That said, existing clients are prioritised for emergency dispatch, particularly during high-demand periods. If your business relies on refrigeration or HVAC uptime and you don’t yet have a preferred service provider, a preventative maintenance agreement is the most reliable way to secure priority access to our emergency team. Contact us to discuss options.
What Should I Do While Waiting For A Technician To Arrive?
If it’s safe to do so: note any fault codes or error messages displayed on the unit’s control panel, check that circuit breakers haven’t tripped and if it’s a refrigeration system, begin documenting the contents and their temperature — this may be relevant for insurance purposes if stock is at risk. Do not attempt to reset or restart a unit that has tripped on a fault without guidance. Our technicians will ask you a few questions when you call, which helps them arrive with the most likely replacement parts already on the vehicle.
Will I Get A Report After The Emergency Repair Is Completed?
Yes. Every job — including emergency callouts — is followed by a written fault summary covering what was found, what was done and any recommendations for preventing a recurrence. This documentation is stored in our asset management system (AroFlo) against your site and equipment records. For clients on a preventative maintenance programme, emergency repairs are incorporated into the asset history, giving you and your maintenance team a complete picture of each piece of equipment over time.