Industrial Facility HVAC & Refrigeration Services Perth
When a refrigeration or cooling system fails on an industrial site, it isn’t an inconvenience. It’s a stopped production line, a spoiled batch or a safety issue that lands on your desk. Complete Refrigeration & Air is ARCtick licensed and built for industrial-grade equipment, servicing manufacturing plants, process facilities and resource sector operations across Perth, Kwinana and the Peel and South West industrial corridors.
24/7 Emergency Response
ARCtick Licensed Technicians
Industrial-Grade Equipment & Parts
Trusted By Over 10,000 Asset Holders Across WA
Fully Licensed & ARCtick Certified
Proudly Serving The Perth & Peel Regions
TRUSTED ACROSS PERTH
HVAC & Refrigeration for Industrial & Manufacturing Facilities in WA
Industrial sites run their HVAC and refrigeration equipment harder than any other setting we service: continuous duty cycles, heat, dust and chemical exposure that push standard commercial units past their design life. It’s why we replaced the DX HVAC system at Alcoa’s Pinjarra Refinery to a custom industrial spec rather than a like-for-like commercial swap, and why our technicians are trained to spot the wear patterns industrial conditions cause before they become a shutdown.
Industry Challenges
Industrial sites don’t run like offices or retail premises and the risks of getting HVAC and refrigeration wrong scale with them. A fault here isn’t a complaint about comfort, it’s a production line, safety system or compliance record at stake. These are four of the challenges we see most often on industrial sites across WA.
Process-Critical Cooling Failure Stops Production, Not Just Comfort
A refrigeration or HVAC breakdown on a process line means a halted plant, spoiled batch or lost throughput, not an uncomfortable office. On a site running shift-based or continuous production, every hour a system is down is an hour of output that doesn’t come back, on top of the cost of any product or material lost to the failure itself.
Harsh Site Conditions Accelerate Equipment Wear
Heat, dust, chemical exposure and 24/7 duty cycles push standard commercial units past their service life far faster than a retail or office fitout would. Compressors, fan motors and controllers rated for standard commercial use fail early under industrial load, and a site that keeps replacing like-for-like ends up in a cycle of repeat breakdowns instead of a system built for the conditions it operates within.
Refrigerant Handling & Site Safety Compliance Is Non-Negotiable
Industrial refrigeration work sits under AS/NZS 5149 and ozone protection/F-gas handling requirements, on top of WHS site induction, permit-to-work and contractor pre-qualification standards. Most contractors are licensed for standard refrigerant handling but aren’t set up to meet all three requirements at once, which leaves site managers chasing documentation after the fact instead of having it on file before a technician arrives.
Remote & Multi-Site Industrial Portfolios Stretch Standard Servicing Models
Resource and manufacturing operators run sites across Perth, Kwinana, Pinjarra and the Peel and South West industrial corridor, each with its own equipment, usage pattern and compliance record. Managing that through a different contractor per site, or no consistent asset register at all, means no single view of what’s been serviced, what’s overdue and what it’s actually costing across the portfolio.
How We Solve These Challenges
None of the above is solved with a standard commercial service call. It takes equipment specified for industrial conditions, licensing that covers the full compliance picture and a system that holds every site to the same standard. Here’s how we deliver that.
24/7 Emergency Response With Pre-Stocked Service Vehicles
Our technicians carry the parts most commonly needed for industrial faults, so a lot of breakdowns are resolved in a single visit rather than a diagnose-then-return job. We apply a root-cause fix policy on every callout, so the same failure doesn’t reappear next shift and dispatch is prioritised for process-critical faults where downtime is costing you production.
Industrial-Grade Equipment & Parts Matched To Duty Cycles & Site Conditions
Demonstrated on the Alcoa Pinjarra Refinery custom DX HVAC system replacement, where we specified equipment for the site’s actual operating conditions rather than a standard commercial swap. That means selecting units and components rated for the heat, dust and duty cycle your site runs, so you’re not replacing the same parts every year.
Full ARCtick Certification (AU41596), AS/NZS 5149 Compliant Work & WHS Site Induction Readiness
Our technicians are experienced with industrial site inductions, permit-to-work systems and contractor safety requirements, and we hold public liability insurance and an electrical contractor licence alongside our ARCtick certification. Current licensing, insurance and compliance documentation is supplied on request, ahead of time, for audits and contractor pre-qualification, so there’s no delay getting a technician through the gate.
AroFlo-Based Asset Management Across Every Site
Every asset across your portfolio is logged in our asset management system, with one point of contact and one reporting standard, regardless of how many sites or how far apart they are. Servicing is scheduled around your production shifts rather than forcing a shutdown and your maintenance history and compliance record for every asset is available in one place, not scattered across separate contractor invoices.
How We Work With You
Working with Complete Refrigeration & Air is seamless and stress-free. Here’s how we ensure your system remains operational and your team stays informed.
Assess
We visit your site to understand your systems, challenges and goals.
Recommend
You receive clear, tailored recommendations for repairs, system upgrades or required maintenance.
Deliver
Our technicians complete the work with minimal disruption to your operations and full accountability.
Request A Quote
What Our Clients Say
From initial engagement through to practical completion, their team operated professionally and made what could have been a difficult insurance-driven project run smoothly. The transition into the works was well managed. Shop drawings, layouts and unit selections were resolved with our team and the consulting engineers before installation commenced, which avoided delays and rework once construction was underway. Communication throughout was consistent and proactive. We would engage Complete Refrigeration & Air again on future work without hesitation.
State Manager,
Construct Services | Construction
I have been in the role of Building maintenance Officer for the past 2 years with the shire of Waroona.
In this time, I have been working with Dave Katsaros and his team at Complete Refrigeration and air for our servicing and break downs, I have found them to be very punctual, professional
and value for money.
I would recommend their services to anyone without hesitation.
Building Maintenance Coordinator,
Shire of Waroona | Government
Complete Refrigeration & Air have been our preferred service provider for over five years, delivering preventative maintenance, asset management and seamless installations with minimal disruption. Their prompt response, high-quality work and excellent communication make them a trusted partner we’re proud to recommend.
Director of Nursing & Maintenance Planner
Waikiki Private Hospital | Healthcare
Complete Refrigeration & Air have provided our college with outstanding service and advice over many years. They respond promptly to breakdowns, work professionally to minimise disruption and communicate clearly throughout the process. Their preventative maintenance has helped us address issues before failures occur. I highly recommend their services.
Manager Corporate Services,
John Tonkin College | Education
Complete Refrigeration & Air have managed our fridge fleet and specialist milk dispense systems for years, delivering exceptional service from Yanchep to Waroona. They respond quickly – often on weekends – to keep our customers in business and handle complex jobs seamlessly, even with short notice. Their professionalism, attention to detail and commitment to customer service are outstanding.
Key Account Manager,
Brownes Foods Operations | Food & Beverage
Why Choose Us?
Choosing the right HVAC/R partner results in lower operating costs, fewer headaches and reliable systems that work when you need them. Here’s why a host of WA businesses choose Complete Refrigeration & Air:
Can-Do Attitude For Complex or Challenging Situations
Reliable, On-Time Service
Qualified Technicians With Proven Experience
Full Safety & Compliance Across Every Job
Locally Based, Family-Owned Business
Client-First Culture With Direct Access To Management
Our Industrial Projects
Alcoa Pinjarra Refinery
Sampling LAB – Custom DX 100% Outside Air HVAC System Replacement
Complete Refrigeration & Air was engaged by UGL Limited to replace failed DX plant equipment at the Pinjarra Alcoa Refinery. The DX plant system provided critical cooling to the onsite laboratory facility. Without adequate cooling, the lab environment could not safely support operational processing activities, making system restoration time-sensitive and essential.
Frequently Asked Questions
Do you service industrial and manufacturing sites across Perth, Kwinana and the Peel region?
Yes. Complete Refrigeration & Air services industrial, manufacturing and resource sector sites across Perth, Kwinana, Pinjarra and the Peel and South West industrial corridors, including work delivered at the Alcoa Pinjarra Refinery. We understand the compliance, scheduling and asset complexity that comes with your process facilities, not just standard commercial premises and we scope every job against your site’s actual operating conditions.
Can you handle process-critical refrigeration and cooling systems where downtime isn't an option?
Yes. Our service vehicles carry the parts most commonly needed for onsite resolution and we prioritise dispatch to process-critical faults so a line stoppage or product loss is resolved fast with a root-cause fix to stop recurrence. Where a system supports a continuous production process, we work with your team to plan the fastest safe path back to full operation rather than a temporary patch that fails again mid-shift.
Are your technicians licensed to work on industrial refrigerant systems and meet site WHS requirements?
Yes. We hold full ARCtick certification (AU41596), an electrical contractor licence and public liability insurance, and our technicians are experienced with industrial site inductions and contractor safety requirements. If your site requires specific PPE, permits to work or a pre-qualification pack before a technician steps onsite, we’ll supply current licensing, insurance and compliance documentation ahead of time so there’s no delay at the gate.
Do you manage servicing and asset tracking across multiple industrial sites?
Yes. Every asset is logged in our AroFlo-based system with one point of contact and one reporting standard across your whole portfolio, whatever the site type or location. That means a single maintenance history and compliance record per asset, structured preventative maintenance scheduling and reporting your team can hand straight to management or an auditor without having to reconstruct it from separate contractor invoices.
What happens if a production-critical system breaks down outside business hours?
Call us on (08) 6244 3355. Our emergency breakdown service runs 24 hours a day, seven days a week, including public holidays, because a failure on a production line doesn’t wait for business hours. Technicians are dispatched promptly and carry the parts most commonly needed for industrial refrigeration and HVAC faults, so a lot of breakdowns get resolved on the first visit rather than requiring a follow-up trip.